Privacy Policy

Next Kin LPAs is a specialist Lasting Power of Attorney document drafting service operating in England and Wales. We are the data controller for the personal information you provide to us.

If you have any questions about this policy or how we handle your data, please contact us using the details at the bottom of this page.

We collect personal information that you provide directly to us, including:

• Your full name, phone number, and email address • Details of the attorneys you wish to appoint • Your preferences and instructions for your LPA documents • Any additional information you provide in free-text fields or during a callback

We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, and pages visited. This is used solely for the operation and security of the website.

We use your personal information to:

• Prepare and draft your LPA documents • Contact you regarding your application or enquiry • Respond to callback requests • Comply with our legal obligations

We will not use your information for marketing purposes without your explicit consent, and we will never sell your data to third parties.

We process your personal information on the following legal bases under UK GDPR:

• Contract: to fulfil our agreement with you to draft your LPA documents • Legitimate interests: to respond to enquiries and improve our service • Legal obligation: where we are required to process data to comply with the law

Your information is stored securely and accessed only by authorised members of our team. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We retain your information for as long as necessary to fulfil the purposes described in this policy, or as required by law. LPA-related documents and correspondence are typically retained for six years.

We do not share your personal information with third parties except where:

• It is necessary to provide our service (for example, submitting documents to the Office of the Public Guardian on your behalf, if instructed) • We are required to do so by law • You have given your explicit consent

We do not use third-party advertising or analytics services that track your behaviour across other websites.

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: to request a copy of the information we hold about you • Right to rectification: to ask us to correct inaccurate or incomplete data • Right to erasure: to request deletion of your data in certain circumstances • Right to restriction: to ask us to limit how we use your data • Right to object: to object to processing based on legitimate interests • Right to data portability: to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details below. We will respond within one calendar month.

Our website uses only essential cookies necessary for the site to function correctly. We do not use tracking or advertising cookies. You can control cookie settings through your browser.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how we have handled your information, please contact us:

Next Kin LPAs Email: [contact email]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.